Business Transformation Change Management Director
Change is a requirement for continued success. The CAES IT Change Management Director is responsible for creating and implementing a strategic and consistent change management process in IT to ensure projects (change initiatives) meet objectives on time with an increasing high level of employee adoption and usage. This person will focus on the people side of change – including changes to business processes, systems and technology, job roles and organization structures. In addition to projects, this person will also be responsible for developing and implementing IT transformational change management initiatives to support the changing business direction and evolution. Incumbent must effectively manage the change portfolio and effectively inform, educate and engage audiences to embrace and quickly adopt change to enhance business results.
• Create and implement structured change management strategies and plans that maximize employee adoption and usage to create conditions for a smooth transition to change and minimize resistance to drive faster adoption, higher utilization of the changes that impact employees in the organization to increase benefit realization, value creation, ROI, and the achievement of results and outcomes.
• Prepare for change by assessing the magnitude of change and the organization’s change readiness.
• Conduct thorough methodological investigations to identify key stakeholders impacted by the change and when the timing of that change will be.
• Create communication plans or roadmaps to ensure all employees are fully aware of the impending changes.
• Promote the business vision with a benefit framework that links adoption to change to successful project delivery and business outcome.
• Create tailored change management plans with respect to training and orientation to accommodate the needs of different stakeholder groups impacted by the change.
• Identify "landmines" and potential points of resistance, and develop counterstrategies to mitigate or minimize potential resistance.
• Conduct a gap analysis, and promptly address doubts and uncertainty surrounding the change to foster a positive acceptance of change.
• Provide ongoing coaching and mentoring around good change management practices to senior leadership and project managers to increase their effectiveness in driving sustainable change.
• Account for all events that impact employees, and regularly review ongoing changes to create a heat map to identify too much change and potential change fatigue.
• Solicit feedback to assess the success of the change management activities and behavior changes so that they align with strategic objectives.
• Lead the establishment of a community of change agents and/or evangelists to put a face on change, and leverage trusted informal leaders to create understanding among employees and influence successful organizational change.
• Work with HR to create mechanisms to demotivate old behaviors and incentivize the desired ones. This may involve redesigning jobs and defining behavioral competencies and performance metrics.
• Create and manage change plan for IT organization’s ongoing evolution to a high-performing organization focused on maintaining compliance and driving programs to enhance business revenue generating business results.
• Create an environment for results-oriented growth and continuous improvement to share best practices and encourage innovation and change within the IT organization.
• Manage consistent reporting, communications and messages that position IT throughout CAES, i.e., leadership reports and meetings; organizational reports and charts, DSS reports, large department functions, IT intranet site, CAES IT Advance Newsletter articles, training and support materials, IT Change Notices, all-hands meetings, lunch-n-learns, etc.
• Manage department office operations to ensure effective use of resources and IT leadership support.
• Manage one IT Department Administrator and one IT Department Analyst.
• Track record of successful organizational and transformational change management, PMO and change communications that achieve identified strategic business objectives and benefits
• Demonstrated experience in working with diverse teams, and coaching and counseling senior leadership and business sponsors
• Minimum of 12 years related experience with a Bachelor’s Degree; or 8 years and a Master’s degree; or a PhD with 5 years’ experience; or equivalent experience
• Travel up to 25%
• US Citizenship
• Selected applicant will be subject to a government security investigation and must meet the eligibility requirements for access to classified information.
• Solid understanding of how people go through change and the change process
• Experience and knowledge of change management principles, methodologies and tools
• Exceptional communication skills – both written and verbal – and exceptional listening skills
• Ability to clearly articulate messages to a variety of audiences
• Establish and manage strong relationships with customer-oriented focus
• Forward-looking with a holistic approach
• Ability to coach, counsel and influence senior leaders and sponsors
• Familiarity with project management approaches, tools and phases of the project management lifecycle
• Change management certification
• Excellent communication, facilitation and listening skills
• Very detail oriented and accurate
• Strong logical and analytical approach to problem solving
• Demonstrated ability to effectively coordinate multiple priorities in a dynamic environment
• Strong interpersonal and relationship management skills and political business savvy
• People management skills – direct reports, and indirect influencer and advisor
• Office management
Cobham’s values of Trust, Talent and Technology have driven us from our launch in 1934 by Sir Alan Cobham, an aviation innovator, to becoming a global leader in state-of-the-art aerospace and defense systems. And it’s the insights of our innovators today that will secure our collective future. Innovators like you.
Cobham is one of the world’s leading companies engaged in the development, delivery and support of leading-edge aerospace and defense systems in the air, on land and at sea. Our clients and partners trust Cobham to deliver the mission-critical technology they need, and we trust our employees to draw on their ingenuity and passion to deliver those solutions. This leads to an empowering culture for our people. Our Leadership team is open, sharing plans for the next five years, driving retention by offering demanding, exciting work, and providing full guidance and mentoring.
Cobham is an Equal Opportunity/Affirmative Action Employer and embraces diversity in our employee population. It is the policy of Cobham to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or genetic information. Cobham will refrain from discharging, or otherwise discriminating against, employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants.
Location/Region: Lansdale, PA (US)