The Fleet Services Manager will be the leadership role to co-ordinate the day to day operations to get the vehicles ready for operations to plate the vehicles. This person will be responsible for compliance with State DMV and Hertz procedures and the deletion of vehicles in a timely manner.
Responsible for building, managing and developing talent effectively within the Organization in order to foster a high performing culture and holds all direct reports accountable for their job responsibilities.Ensure Hertz is utilizing best in class processes for IRP, MSO, Title, Registration and Plate surrenders handling to deliver control and compliance with legal and corporate requirements in the most cost efficient manner.Supervise and direct activities of fleet services with regard to registration, delivery, plate packaging, titles and deletions.Ensure Pool is in proper compliance to IRP.Ensure registration renewal plan is aligned with strategic fleet rotation to minimize registration expense.Generate and resolve pool fleet reports. These include RDS, NONSTOP/TANDEM Title Reports, and CT Services Pending Reports.Communicate with Region Fleet Services Manager on vehicles delivered with damage.Ensure receipt of manufacturer certificate of origins and/or titles for all vehicle purchases.Ensure timely installation of new vehicles.Ensure timely suspension of turnback and salvage deletions.Oversee process for receiving and processing salvage vehicle checks, salvage bill of sale, and car sales proceeds log. Ensure salvage vehicle paperwork is processed with appropriate parties in a timely manner.Research and resolve all unit number and registration problems.Coordinate, control and implement quarterly inventory in conjunction with location management.Generate and research missing car list in conjunction with location management.Supervise the preparation and scanning of documents to Filenet.Responsible for making sure the paperwork for theft and recovery vehicles is completed properly (including conversion writeoffs).Ensure proper handling of vehicles that have been impounded, have Police inquiries and no car at location road service calls.Coordinate ancillary device install/removal with Vendors where/when applicable.Work closely with operations to ensure that there is a proper tracking of vehicle and title on all deletions.Oversee the training of field personnel on the re-plating and re-registration process.Ensure the integrity of the fleet in all systems. This includes correct tags to vins, unit numbers, correct car class to model codes.Develop knowledge and participate in MPC fleet planning, CMS and the S&OP process.Work closely with Portfolio and Contribution managers to ensure proper fleet rotationsWork with Remarketing to ensure repurchase units are disposed of according to the manufacturer programs
Four year college degree preferredOperations experience in a similar industry is necessaryPrevious experience managing and developing teams
IRPRegistration and TitlingNotary public
Location/Region: Philadelphia, PA (US)