CUSTOMER RELATIONSHIP COORDINATOR
Want to break new ground? Dare to step off the beaten path, join the Road Free Crew.
As the OEM Customer Relationship Coordinator, you will support a tier 1 OEM by successfully managing detailed orders and schedules to support a manufacturing line setting program.
§ Manage daily the required operations with respect to Customer Communication, Logistics, & Work Order Management to ensure an excellent standard of customer service is achieved.
§ Maintain a high level of customer satisfaction by obtaining, analyzing, and verifying accurately and timely needs are met.
§ Collaborate closely with several departments within the organization.
§ Act as a liaison between OEM Customers and internal departments.
§ Respond promptly to OEM Customers inquires, such as but not limited to warranty information, product specifications, and shipping and delivery schedules.
THE PROFILE TO SUCCEED
§ You have a minimum of 3 years of experience in Supply Chain Management, Customer Service, or Account Management;
§ You hold a Bachelor’s degree in Business Administration, Supply Chain, or related field;
§ You have previous experience working in an industrial environment and/or with OEMs is an asset;
§ You are proficient with MS Office, particularly Excel;
§ You have strong organizational and analytical skills, and effectively communicate;
§ You demonstrate a business sense with autonomy and accountability.
The OEM Service Team in Joliet, IL includes achievers, authentic and industrious people from different backgrounds. In this role, you collaborate closely with the OEM Service Team, and internal departments.
There’s always space to grow; together we define our goals, then it’s up to you to find the way that’s right for you. Choose to work in a team that's always on the move to achieve its dreams.
As a provider of temporary job services and direct hire search since 1978, Accurate Personnel has grown from a regional Chicago land firm to a full-service temporary job agency and search firm with nationwide reach. We currently have 26 offices and continue to grow coast to coast, while never losing our commitment to personalized service.